Services
Healthcare Administration & Operations
Program Management and Implementation
Starting new programs or re-flexing existing programs requires an organized process to achieve datelines, project objectives, and a 99% smooth start-up day. With the use of a variety of project and organizational tools, plans of actions can be created for your specific program to achieve timely implementation. At SVCF, program management and implementation can include and is not limited to pre-design brainstorming, team building assignment, team readiness, program designing, action and budget planning, strategy implementation, and 90-day start up actions and review.
Program Evaluation
A short-term process to assess an existing program’s current viability based on specified criteria coupled with the organization’s metrics and goal achievement. We can create a train-the-trainer program so Program Evaluation can be completed quarterly or bi-annually by your organization’s senior and team leaders.
Quality Improvement/Quality Indicator Creation and Review
This service is based on the organization’s accrediting or in accordance agency. As it is the agency’s criteria that some or all of the key performance indicators and/or quality indicators are generated. Whether it is national or internally-decided metrics the indicators need to be measured accurately and timely for it to be user-friendly data in which to make changes or stay the course.
Operational Budgeting
Revenue and Expenses This service is based on a specific program or programs within a larger system. Assisting to create understandable, manageable, and month-to-month decision-making that allows leaders to have a safe space to ask questions and generate budget solutions or determine what is impacting their budgets. We offer 1:1 support, and leadership team learning or we can help your organization create an emerging leaders’ budget learning support group.
Rehabilitation Administration and Programming
A specialty service for optimizing your inpatient and rehab unit services; and ambulatory outpatient services. In accordance with Medicare (CMS) guidelines and quality indicators, we will support you in creating alignments with all CMS requirements to ensure continued rehabilitation licensed services.
Survey Preparation and Compliance
National, State, Local, and Specialty All organizations in order to maintain optimal service provision have to or choose to have external compliance to the service accreditation process. Achieving these criteria creates an organization based on valuing performance improvement for the provider and the service. We offer an evaluation of how your organization is currently meeting those standards of practice; assist you in rating your services; and determine which standards will need more survey preparation. We can also assist your organization in preparing for its first survey processes on new programs and structures.
Facility Design
Renovation and New Design, Inpatient, Outpatient, Ambulatory Care Sites Utilizing a self-created Facility Design Tool (FDT), we can create reports on space utilization, equipment use or non-use, room to room flow, etc...that assists a facility with their decision to renovate, build new, or both. The FDT makes only recommendations for an organization’s leadership to consider as they move forward with growth strategies and/or redesigning existing services. The FDT can be used in collaboration with services provided in Program Management and Implementation, and Program Evaluation.
Leadership Education, Development & Training
Core Competencies for Leadership Learning
All organizations have competencies that are specific to the company’s services, products, processes and policies. In creating new internal leaders and/or hiring experienced leaders an organization will need core competencies to train to lead within the organization’s culture, services, and policies. Leadership Core Competencies for your organization can be created to assist you in training, educating, and verifying that your leaders are competent to lead according to the values of your organization. SVCF has a comprehensive list of leadership competencies to select from and can design specialty competencies in collaboration with the organization.
Emerging Leader Resource Group
This is a uniquely designed process by which to identify your informal leaders and begin their training to move within the organization. Assessing interest and ability levels for achieving and sustaining a leadership role, and creating an awareness of how being a great follower creates better leaders.
Succession Planning
This education creates an action plan for leaders to use in organizing and completing succession functions. Succession plans can include but are not limited to the path to advancement for sponsored or next in line leaders; transitioning of daily functions, integral introductions, key starting functions; and next steps for in place leader transitioning.
Specialty Leadership Learning Courses
These courses are specially created as a series of educational learning capsules that can be provided in a group setting or as an individual self-pace course. We can assist your organization in establishing continuing education credits for your organizational disciplines that require CEUs for sustaining specialty licenses and certifications. All courses can be tailored to your organizational needs.
Courses:
- Diversity, Equity, and Inclusion Strategic Planning and Implementation
- Leadership Training for Multi-Site Coordination
- Sustainable Employee Engagement
- Small Business Leadership Training
- Interdisciplinary, Multidisciplinary, and Cross-Functional Team Building
- +Ship (Mentorship, Sponsorship, Allyship, and Followership) Education and Training
Mentorship, Sponsorship, and Allyship are three different training segments for leaders and team members:
Allyship - is for all team members and leaders who are interested in how to support and become an ally of any team member or colleague that is diversely different than themselves.
Mentorship - is for leaders that will make themselves available to help promote the following skill development with emerging or current leaders in providing guidance, creative thinking periods, shared experiences, understanding leadership processes and motivations, and other leadership challenges within a regular assignment.
Sponsorship - is training and education for director to c-suite roles regarding how to select a leader or team member without bias to prepare them for advancement. All +Ship Education and Training has onsite training, module work, course materials and final presentation in order to be given expert status.
Information Technology (IT) Services
IT Project Management
Our IT Project Management services involves the planning, organizing, and overseeing of IT projects including the development and implementation of software and hardware systems. Services for IT Project Management include project planning and scheduling, resource allocation, risk management, quality control, and communication management, among others.
IT Program/Portfolio Management
IT Program/Portfolio Management services involve managing a group of related projects, initiatives, and resources to achieve specific business goals. This includes ensuring alignment with overall business strategy, managing risks and dependencies, and monitoring progress and performance. Specific services include:
Program/portfolio planning and prioritization
Resource management and allocation
Financial management and budgeting
Stakeholder management and communication
Risk management and mitigation
Performance monitoring and reporting
Governance and compliance
Continuous improvement and process optimization
IT Program/Portfolio Management services require a strategic approach to achieve the desired outcomes and typically involve working closely with various stakeholders, including business leaders, IT teams, vendors, and other third-party service providers. Our goal is to ensure that the organization is able to achieve its business objectives while maximizing the value of its IT investments.
Change Management
Our services include assisting organizations in successfully managing change initiatives to achieve desired outcomes. This involves analyzing the organization's current state, identifying opportunities for improvement, and developing a comprehensive change management plan. We work closely with key stakeholders to ensure buy-in, engagement, and support for the change effort. We will also help design and execute communication strategies, training programs, and employee engagement plans to ensure a smooth transition. Throughout the change process, we will monitor progress, track success metrics, and make adjustments as needed to ensure the initiative is on track to meet its objectives. Our goal is to help organizations navigate change with minimal disruption and maximum benefit.
Digital Transformation
Our services are focused on helping organizations navigate the complex and ever-changing digital landscape. We work closely with clients to identify opportunities for innovation, streamline processes, and leverage technology to create new business models and revenue streams. Our services include:
- Digital Strategy Development: We help organizations develop a clear digital strategy that aligns with their overall business objectives. This includes identifying key technologies, prioritizing initiatives, and creating a roadmap for implementation.
- Digital Readiness Assessment: We conduct a thorough assessment of the organization's existing digital infrastructure, processes, and capabilities. This helps identify gaps and opportunities for improvement, which can then be addressed in the digital transformation plan.
- Change Management: Successful digital transformation requires changes to processes, culture, and mindset. We help organizations navigate this change by developing and implementing effective change management strategies.
- Technology Evaluation and Implementation: We assist in the selection and implementation of technology solutions that align with the digital transformation strategy. This includes identifying the right technology partners, overseeing implementation, and providing ongoing support.
- Data and Analytics: We help organizations leverage data and analytics to make informed decisions and drive digital transformation initiatives. This includes developing data strategies, implementing data governance, and creating analytics dashboards.
Through these services, we help organizations accelerate their digital transformation journey, enabling them to become more agile, customer-focused, and competitive in today's digital landscape.
Agile Training and Coaching
Our services are designed to help organizations adopt and implement Agile methodologies in a smooth and effective manner. We offer customized training sessions for individuals and teams, covering various aspects of Agile methodologies, such as Scrum, Kanban, and Lean. Our coaching services are tailored to the unique needs of each organization, ensuring that they get the most out of their Agile transformation.
Our services are aimed at helping organizations achieve greater agility, productivity, and customer satisfaction by enabling them to adapt to changing market demands quickly. Through our training and coaching services, we provide hands-on guidance and support, equipping teams with the necessary skills and knowledge to implement Agile methodologies effectively.
Whether it's training individuals on the fundamentals of Agile or coaching teams through complex transformations, our services are designed to deliver measurable results, improved team collaboration, and increased efficiency. We work closely with clients to understand their specific needs and tailor my services to meet those needs, ensuring that they achieve their Agile goals and realize the full benefits of Agile methodologies.
Technical staffing and training services
We specialize in providing highly skilled and experienced IT professionals to supplement your existing workforce. Our team of experts includes developers, engineers, architects, project managers, and other IT specialists who can help you to complete your projects quickly and efficiently.
Our staffing services are flexible and tailored to your needs. We can provide staff augmentation for short or long-term engagements, as well as for full-time or part-time positions. Our team members are highly qualified and experienced, with expertise in a wide range of technologies and platforms.
In addition to staffing services, we also provide training and coaching for your existing team members. Our training programs are designed to help your team members improve their skills and knowledge in areas such as programming, software development, project management, and more. We offer both on-site and online training options, and our trainers are highly experienced and knowledgeable.
Whether you need to augment your existing team with additional staff or provide training and coaching to your current team members, our technical staffing and training services can help. Contact us today to learn more about how we can help you to achieve your goals.